Knowledge Assistant

No more “let me check on that”

No more “let me check on that”

Insurance-trained AI assistant that delivers instant, accurate answers on underwriting, product rules, and carrier guidelines—powered by real data, fine-tuned to your business, and designed to keep your pipeline moving.

Trusted by teams who don’t have time to wait

Trusted by teams who don’t have time to wait

Cut the friction between question and quote

If you're searching, you're not selling. When agents waste time hunting for guidelines or waiting on responses, they lose momentum—and delays kill deals.

Always-on insurance expertise for every conversation

Boost agent confidence and performance

New and experienced agents can sell smarter, ask better questions, and close more confidently.

Reduce compliance and application errors

Fewer NIGOs. Fewer declines. The AI guides agents to gather what underwriters need upfront.

Faster onboarding, without the growing pains

Let AI handle 80% of new agent questions – keeping onboarding smooth and your sales team moving.

Intelligence you can trust

AI trained on real carrier rules

Confidence that what you’re quoting aligns with actual underwriting logic
Confidence that what you’re quoting aligns with actual underwriting logic
Confidence that what you’re quoting aligns with actual underwriting logic

Custom-tuned to your products

Trained on your guidelines, not generic internet info

Built to handle the exception, not just the rule

Feedback loop refines answers over time—gets smarter with every use

Easy to use, wherever your team works

Conversations search interface

Type your question like you're asking a teammate—no special terms, no training needed

Integrated into your systems

Accessible via Pathwork or embedded in your quoting/CMS tools

Question tracking & analytics

Insights into team knowledge gaps and most frequently asked topics

“Training time for agents has decreased, allowing them to start quoting customers quicker and with greater confidence... eliminating the need to contact underwriters.”

“Training time for agents has decreased, allowing them to start quoting customers quicker and with greater confidence... eliminating the need to contact underwriters.”

“Training time for agents has decreased, allowing them to start quoting customers quicker and with greater confidence... eliminating the need to contact underwriters.”

Michelle Zieba
Vice President of Sales at Life Quotes

How teams use Knowledge Assistant

Generate a questionnaire to send to an applicant on a specific condition

Generate a questionnaire to send to an applicant on a specific condition

Generate a questionnaire to send to an applicant on a specific condition

Instantly pull product guidelines for every product and every carrier

Instantly pull product guidelines for every product and every carrier

Instantly pull product guidelines for every product and every carrier

Get advice on which carrier is best for certain conditions

Get advice on which carrier is best for certain conditions

Get advice on which carrier is best for certain conditions

Get advice on how to respond to tough client or producer questions

Get advice on how to respond to tough client or producer questions

Get advice on how to respond to tough client or producer questions

Understand every indication for Rx Drugs

Understand every indication for Rx Drugs

Understand every indication for Rx Drugs

Stop searching. Start selling.

Stop searching. Start selling.

Give your agents sales and underwriting superpowers.
Give your agents sales and underwriting superpowers.
Give your agents sales and underwriting superpowers.

Pathwork is the AI platform purpose-built for the distribution side of life & health insurance, transforming how policies are sold, placed, and retained.

© 2025 Pathwork Longevity Inc.

Pathwork is the AI platform purpose-built for the distribution side of life & health insurance, transforming how policies are sold, placed, and retained.

© 2025 Pathwork Longevity Inc.

Pathwork is the AI platform purpose-built for the distribution side of life & health insurance, transforming how policies are sold, placed, and retained.

© 2025 Pathwork Longevity Inc.